Privacy Policy
At Tim Sutton PR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services, website, and digital products. By engaging with Tim Sutton PR, you agree to the terms of this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you. The specific data collected depends on your interaction with us:
- Personal Information: This includes data that can identify you directly or indirectly, such as your name, email address, phone number, company name, job title, and billing information. We collect this when you sign up for our services, subscribe to newsletters, download resources, or contact us directly.
- Non-Personal Information: This includes data that cannot be used to identify you, such as aggregated demographic information, IP addresses, browser type, operating system, referring URLs, and website usage statistics. This data is primarily used for analytical purposes.
- Automatically Collected Information: When you visit our website, certain information about your device and browsing activity is automatically collected. This includes IP addresses, unique device identifiers, browser characteristics, operating system details, language preferences, referring URLs, and the dates and times of your visits.
We only collect information that is necessary for the purposes outlined in this policy or as required by law.
2. How We Use Your Data
Your information is used to deliver, maintain, and enhance the services we provide. Specifically, we use your data for the following purposes:
- Service Delivery: To provide the PR consultancy services you have requested, including crisis management, strategic communications, and media relations.
- Communication: To respond to your inquiries, send administrative information, service announcements, and updates relevant to your engagement with us.
- Marketing & Promotions: To send you marketing communications, newsletters, and promotional materials about our services, products, and insights that we believe may be of interest to you. You can opt-out of these communications at any time.
- Website Improvement: To monitor and analyze trends, usage, and activities in connection with our website to improve user experience, content, and functionality.
- Legal & Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
- Internal Operations: For internal business purposes such as data analysis, audits, developing new products and services, and identifying usage trends.
3. Data Sharing and Disclosure
Tim Sutton PR values your trust. We do not sell, rent, or trade your personal information to third parties. We may, however, share your information in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our business, such as website hosting, payment processing, email delivery, CRM systems, and analytics. These providers are contractually obligated to protect your data and only use it for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
- Protection of Rights: We may disclose information when we believe it is necessary to protect the rights, property, or safety of Tim Sutton PR, our clients, or the public, or to prevent illegal activities.
Any sharing of your personal information is done with the utmost care and in compliance with applicable data protection laws.
4. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience, analyze website usage, and support our marketing efforts. Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use the following types of cookies:
- Essential Cookies: These are strictly necessary for the operation of our website and to enable you to navigate and use its features. Without these, certain services cannot be provided.
- Analytical/Performance Cookies: These collect information about how visitors use our website, such as which pages are visited most often, and if they get error messages from web pages. This data is used to improve how our website works.
- Functional Cookies: These allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.
- Targeting/Advertising Cookies: These are used to deliver more relevant advertisements to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
5. Your Data Protection Rights
Under various data protection laws, including GDPR and UK data protection laws, you have specific rights regarding your personal data. Tim Sutton PR is committed to upholding these rights:
- Right to Access: You have the right to request copies of your personal data that we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure ('Right to be Forgotten'): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
6. Compliance with GDPR and UK Data Protection Laws
Tim Sutton PR is fully committed to complying with the General Data Protection Regulation (GDPR) and all applicable UK data protection legislation, including the Data Protection Act 2018. We process personal data only when we have a lawful basis to do so, such as:
- Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing, including encryption, pseudonymization, and regular security assessments. We also ensure that any international transfers of personal data comply with the necessary legal safeguards.
7. Contact Information for Privacy Concerns
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:
Email: privacy@timsuttonpr.com
Address: Tim Sutton PR, [Unit 3, Upphall Farm, Salmons Lane, Coggleshall, Colchester, CR6 1RY]
We take all privacy inquiries seriously and will endeavor to address your concerns promptly and effectively.
